Inform Us of a Maintenance Issue
Oz Accommodations will work quickly to resolve any maintenance issues you have. Please complete an online request here or mail or deliver our office the maintenance request form of this link. For maintenance emergency concerns during the day, you may call 913-894-8400 option 3. If you are experiencing a maintenance emergency after-hours, please call 913-894-8400 option 7. Please leave a detailed message with your name, address, best contact phone number, and nature of your emergency; our after-hours maintenance team will return your call.
Emergency situations (such as listed below), feel free to call the after-hours 24/7/365
- Complete loss of electricity (if not storm or neighborhood related)
- No water throughout property
- No heat when outside temp is below 50F
- No AC when the outside temp is above 85F
- Non-working toilet in a one-bathroom property
- Windows that are broken through
- Exterior door locks that no longer lock
- Active water leak that could cause damage to the property
- No hot water if need to wait beyond next business day
If you are experiencing an emergency such as fire or flood, please call 911 first.